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PRIVACY POLICY

G Force Freight International collects relevant personally identifiable information provided voluntarily by customers, employees, subcontract owner-drivers, and suppliers.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

This information is gathered from various sources, including our website, telemarketing, email, and other correspondence.

The information is recorded on standard forms or in the company’s database and is securely stored, accessible only by authorized personnel to prevent misuse.

We use this data solely for lawful business purposes and do not disclose it to third parties without consent unless required by law.

Individuals can review and update their personal information upon request.

Collection of Personal Information

We may collect the following types of personal information:

  • Contact Details: Name, address, phone number, and email address.
  • Shipping Information: Delivery addresses, tracking details, and shipping preferences.
  • Payment Information: Credit card details or other payment methods, though we use secure payment gateways to process transactions.
  • Identification Information: Any identification required for shipping and delivery purposes.

Use of Personal Information

We use your personal information to:

  • Process and fulfill your shipping orders.
  • Provide customer service and support.
  • Communicate with you regarding your shipments.
  • Manage billing and payment.
  • Improve our services and operations.
  • Comply with legal and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal information to:

  • Third-Party Service Providers: For example, delivery partners and payment processors, who assist us in providing our services.
  • Regulatory Authorities: To comply with legal obligations or in response to lawful requests and orders.
  • Business Transfers: In connection with a merger, acquisition, or sale of our business assets.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes implementing physical, electronic, and managerial procedures to safeguard the information.

Access and Correction

You have the right to access and correct your personal information that we hold. To request access or make corrections, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings. For more details on how we use cookies, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

Camera Usage

GForce Freight may request access to your device’s camera to support core app functionality related to freight operations and documentation. Camera access is used solely for business-related purposes, including but not limited to:

  • Capturing photos or videos of shipments, cargo condition, and load status

  • Scanning documents such as bills of lading, invoices, and delivery confirmations

  • Providing proof of pickup and delivery

  • Supporting safety, compliance, and dispute resolution processes

How Camera Data Is Used

Any images or videos captured through the GForce Freight app are used only to facilitate freight services and operational recordkeeping. This data is not used for advertising, marketing, or unrelated tracking purposes.

Data Storage and Sharing

Captured media may be securely stored on GForce Freight systems or authorized third-party service providers for operational, legal, or compliance purposes. We do not sell or share camera-captured data with third parties for marketing or non-operational use.

User Control

Camera access is optional and is only requested when required for specific features. You may enable or disable camera access at any time through your device’s settings. Disabling camera access may limit certain app features.

Compliance

GForce Freight’s use of camera access complies with Apple App Store guidelines and applicable privacy laws. Camera access is never activated without your explicit permission.

Microphone Access

The App may request access to your device’s microphone. Microphone access is used only to support core app functionality, such as audio input required for app features.

  • Audio is not recorded, stored, or shared unless explicitly stated within the App.

  • Microphone access is used only while the App is active and with your permission.

You can control microphone access at any time through your device settings.

Device Information

We may collect limited technical information such as:

  • Device type and operating system version

  • App performance data (e.g., crashes, errors)

This data is used solely to improve app stability and performance.

 How We Use Information

We use collected information to:

  • Provide and operate app features

  • Improve performance and user experience

  • Comply with Apple App Store requirements and applicable laws

We do not sell or rent your personal information.

 Data Sharing

We do not share your data with third parties except:

  • When required by law

  • To comply with legal processes

  • To protect the rights and safety of users or the App

 Data Storage and Security

We implement reasonable technical and organizational measures to protect your information. If audio or other data is processed, it is handled securely and only for its intended purpose.

 User Control

You can:

  • Enable or disable microphone access via iOS Settings

  • Stop using the App at any time

  • Request deletion of any stored data (if applicable)