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PRIVACY POLICY

G Force Freight International collects relevant personally identifiable information provided voluntarily by customers, employees, subcontract owner-drivers, and suppliers.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

This information is gathered from various sources, including our website, telemarketing, email, and other correspondence.

The information is recorded on standard forms or in the company’s database and is securely stored, accessible only by authorized personnel to prevent misuse.

We use this data solely for lawful business purposes and do not disclose it to third parties without consent unless required by law.

Individuals can review and update their personal information upon request.

Collection of Personal Information

We may collect the following types of personal information:

  • Contact Details: Name, address, phone number, and email address.
  • Shipping Information: Delivery addresses, tracking details, and shipping preferences.
  • Payment Information: Credit card details or other payment methods, though we use secure payment gateways to process transactions.
  • Identification Information: Any identification required for shipping and delivery purposes.

Use of Personal Information

We use your personal information to:

  • Process and fulfill your shipping orders.
  • Provide customer service and support.
  • Communicate with you regarding your shipments.
  • Manage billing and payment.
  • Improve our services and operations.
  • Comply with legal and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal information to:

  • Third-Party Service Providers: For example, delivery partners and payment processors, who assist us in providing our services.
  • Regulatory Authorities: To comply with legal obligations or in response to lawful requests and orders.
  • Business Transfers: In connection with a merger, acquisition, or sale of our business assets.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes implementing physical, electronic, and managerial procedures to safeguard the information.

Access and Correction

You have the right to access and correct your personal information that we hold. To request access or make corrections, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings. For more details on how we use cookies, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.